Privacy Policy for Artemis Pet Care YYC

Effective Date: February 20, 2025

At Artemis Pet Care YYC, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following personal information when you use our services or fill out our lead form:

  • Full Name
  • Email Address
  • Phone Number
  • Home Address
  • Service Preferences (e.g., dog walking, pet sitting)
  • Any other relevant details shared during the booking process

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.
  • Respond to inquiries and provide quotes.
  • Communicate important updates or changes related to our services.
  • Improve our customer service and website experience.
  • Facilitate the delivery of pet care services (e.g., home address for visits).

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access or disclosure. This includes using secure servers and encryption methods when collecting and storing data.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to fulfill the services you request (e.g., contractors for pet care).

5. Data Retention

We will retain your personal information only for as long as necessary to provide the requested services or as required by law.

6. Your Rights

You have the right to:

  • Access, update, or request the deletion of your personal information.
  • Opt-out of marketing communications at any time by contacting us directly.

7. Contact Us

If you have any questions or concerns about how we handle your information, please contact us at:

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”